FAQ
Answers to Your Questions
General Questions
What is your return policy?
We offer a hassle-free return policy. You can return unworn items within 30 days for a full refund or exchange.
Check out return policy page for more info.
How do I create an account?
Click on the “Sign Up” button at the top of our website, fill out your details, and you’ll have an account in minutes!
Do I need an account to make a purchase?
No, you can shop as a guest. However, creating an account allows you to track your orders and save your favorites.
Ordering
How do I place an order?
Browse our collections, select your items, choose your size, and click “Add to Cart.” When you're ready, go to your cart and follow the checkout process.
Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. We can make changes if the order hasn't been processed yet.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
Product Questions
What types of clothing do you offer?
We offer a wide range of women’s clothing, including dresses, tops, bottoms, outerwear, Lingerie, and Jumpsuits and more. Our collections are updated regularly to keep up with the latest trends.
How can I care for my clothes?
Each item comes with care instructions on the label. Generally, we recommend washing in cold water and air drying to maintain the quality and fit of your garments.
Are your products ethically made?
We strive to source our products from manufacturers that prioritize ethical labor practices and sustainable materials. You can find more information on our commitment to sustainability in our About Us section.
Do you offer seasonal collections?
Yes! We release seasonal collections that reflect current trends and styles. Be sure to check back regularly or subscribe to our newsletter for updates.
Shipping
What are your shipping options and rates?
We offer standard and expedited shipping options. Rates vary based on your location and the total weight of your order.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days, while expedited shipping usually arrives within 1-3 business days.
Do you ship internationally?
Yes, we offer international shipping to select countries. Please check our shipping policy for details.
Returns and Exchanges
How do I return an item?
To return an item, please fill out the return form included in your package and send it back to us using the prepaid return label.
What items are eligible for return?
We accept returns on unworn, unwashed items with original tags attached. Some sale items may be final sale.
How long does it take to process a return?
Returns are processed within 5-7 business days after we receive your item. You'll receive a notification once it’s complete.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at angelassensation@outlook.com
Other inquiries? Let's chat.
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